Frequently asked questions

No. YourAvia is a flight search service: we compare offers from airlines and travel agencies. When you choose a flight, you go to the seller's website and book and pay there. The seller issues your ticket and is responsible for the booking.

The airline or agency you booked with. Their confirmation email has your booking reference and their contact details. YourAvia cannot see or change bookings made with sellers.

No. YourAvia adds no fees. A seller may charge for payment or extra services, so check the final amount on the seller's website before you pay.

Fares change quickly as seats sell. We show the price the seller gave during your search, and the seller confirms the final price when you book. Search results expire after 15 minutes; refresh the search to get current prices.

The home page shows cached prices from recent searches by other travelers, which can be a few days old. The live price appears when you search.

Sellers' prices usually include taxes and airport charges. Optional services such as checked bags, seat selection or payment fees may cost extra. The seller shows the final amount before you pay.

Choose "1 checked bag" above the results. Each flight then shows its price with a bag where the seller offers such a fare; flights without one keep their price without a bag and are labeled.

It depends on the fare. The flight card shows the baggage the seller reports; the seller's fare conditions are final.

Through the airline or agency you booked with, under the rules of your fare. YourAvia cannot change or cancel bookings.

It depends on your fare rules. Ask the seller you booked with; the airline's rules apply to refunds and changes.

We may receive a commission from our partners when you book through a link on our site. It does not change the price you pay, and it does not change which results we show: every offer stays in the list.

More than 700 airlines and travel agencies, through the Aviasales search of our partner Travelpayouts.